Privacy Policy

Privacy policy for Desktop Studiocore — how we handle personal data for fintech app activation analytics enquiries in Malaysia.

Data controller

Desktop Studiocore controls personal data collected through desktop-studiocore.click and related enquiry channels. Contact: info@desktop-studiocore.click · +60 3 0000 1960 · Office 10, 53 Demo Road, Kuala Lumpur 00000.

Data we collect

  • Contact form submissions: name, email, engagement interest, and message content
  • Correspondence you send to our email or phone
  • Technical logs such as IP address, browser type, and pages viewed, when analytics cookies are accepted

We do not ask for national identity numbers, full card numbers, or authentication secrets through the public contact form.

Purposes

We use personal data to respond to enquiries, prepare proposals, deliver contracted advisory work, improve site reliability, and meet legal obligations under Malaysian law, including the Personal Data Protection Act 2010 where applicable.

We process enquiry data based on your request to take steps toward a contract, and on legitimate interests in operating a professional practice. Cookie analytics run only when you accept optional cookies.

Retention

Enquiry records are kept up to twenty-four months after the last meaningful contact, unless a longer period is required for an active engagement, dispute, or legal obligation. Server logs used for security are typically rotated within ninety days.

Sharing

We use hosting and email providers who process data on our instructions. We do not sell personal data. We may disclose information when required by Malaysian authorities or to establish legal claims.

International transfers

If a processor stores data outside Malaysia, we take reasonable steps to ensure appropriate safeguards consistent with applicable requirements and the nature of the data.

Your rights

Subject to Malaysian law, you may request access, correction, or limitation of processing of your personal data, and you may withdraw consent for optional analytics. Email info@desktop-studiocore.click with “Privacy request” in the subject line. We may need to verify your identity before responding.

Children

Our services are directed to business professionals. We do not knowingly collect data from children.

Updates

We may revise this Privacy Policy by updating this page. Material changes will be reflected with a revised effective date when posted.

Effective date: 20 August 2026.